Contacting Suppliers

How do you contact suppliers and manufacturers? Watch and learn the best practices and you can use the script in the resources section to get started.

RESOURCES:

You probably don’t want to send your potential supplier a grocery list of questions in your first email, though here are some important questions that you may want to ask before deciding on your supplier.

  • Do you offer dropshipping? (If it’s unclear that they do)
  • Do you offer customization of the packaging the customer will receive?
  • Do you offer to put my company’s information on the package/slip?
  • Do you offer private labelling?
  • Are there any fees? What is the average shipping cost to customers in the United States per unit?
  • How should I send orders to you as I receive them? Are you okay with email?
  • How will you invoice me for orders? Do you accept credit card or PayPal?
  • What is your return/refund policy for damaged or missing orders?
  • Can I use your products’ images/descriptions on my website?
  • How long does it take for orders to be processed and shipped?
  • Are you the manufacturer of your products (if it’s unclear or not obvious)

This is a start. If you have different questions that relate to your business, don’t hesitate to ask.

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